/* ===== 小惠智能客服 ===== */
#xiaohui-btn{
  position:fixed;right:24px;bottom:24px;width:60px;height:60px;border-radius:50%;
  background:linear-gradient(135deg,#c80000,#e02020);
  box-shadow:0 4px 16px rgba(200,0,0,.35);cursor:pointer;z-index:9999;
  display:flex;align-items:center;justify-content:center;
  transition:transform .2s;border:none;padding:0;
}
#xiaohui-btn:hover{transform:scale(1.08);}
#xiaohui-btn .bubble{
  position:absolute;top:-8px;right:-4px;background:#ffd200;color:#8f0000;
  font-size:11px;font-weight:700;border-radius:10px;padding:1px 7px;
  animation:pulse 2s infinite;
}
@keyframes pulse{0%,100%{transform:scale(1)}50%{transform:scale(1.12)}}
#xiaohui-panel{
  position:fixed;right:24px;bottom:96px;width:340px;max-width:calc(100vw - 32px);
  height:480px;max-height:calc(100vh - 130px);background:#fff;border-radius:16px;
  box-shadow:0 8px 40px rgba(0,0,0,.18);z-index:9998;display:none;
  flex-direction:column;overflow:hidden;border:1px solid #f0e0d8;
}
#xiaohui-panel.open{display:flex;}
.xiaohui-head{
  background:linear-gradient(135deg,#8f0000,#c80000);color:#fff;padding:14px 16px;
  display:flex;align-items:center;gap:10px;
}
.xiaohui-head .avatar{width:40px;height:40px;border-radius:50%;background:#fff;display:flex;align-items:center;justify-content:center;overflow:hidden;flex-shrink:0;}
.xiaohui-head .avatar svg{width:36px;height:36px;}
.xiaohui-head .info{flex:1;}
.xiaohui-head .name{font-size:16px;font-weight:700;letter-spacing:1px;}
.xiaohui-head .status{font-size:11px;opacity:.9;}
.xiaohui-close{background:none;border:none;color:#fff;font-size:20px;cursor:pointer;padding:0 4px;opacity:.8;}
.xiaohui-close:hover{opacity:1;}
.xiaohui-body{flex:1;overflow-y:auto;padding:14px;background:#faf7f4;}
.xiaohui-msg{margin-bottom:12px;display:flex;gap:8px;}
.xiaohui-msg.bot .bubble-avatar{width:30px;height:30px;border-radius:50%;background:#fff;border:1px solid #f0e0d8;display:flex;align-items:center;justify-content:center;flex-shrink:0;overflow:hidden;}
.xiaohui-msg.bot .bubble-avatar svg{width:26px;height:26px;}
.xiaohui-msg .txt{
  max-width:78%;padding:10px 13px;border-radius:12px;font-size:13.5px;line-height:1.7;white-space:pre-wrap;word-break:break-word;
}
.xiaohui-msg.bot .txt{background:#fff;border:1px solid #f0e0d8;border-top-left-radius:3px;color:#444;}
.xiaohui-msg.user{flex-direction:row-reverse;}
.xiaohui-msg.user .txt{background:linear-gradient(135deg,#c80000,#e02020);color:#fff;border-top-right-radius:3px;}
.xiaohui-msg .time{font-size:10px;color:#bbb;margin-top:4px;}
.xiaohui-foot{border-top:1px solid #f0e8e0;padding:10px;display:flex;gap:8px;background:#fff;}
.xiaohui-foot input{
  flex:1;border:1px solid #e5ddd5;border-radius:20px;padding:9px 14px;font-size:13.5px;outline:none;
}
.xiaohui-foot input:focus{border-color:#c80000;}
.xiaohui-foot button{
  background:linear-gradient(135deg,#c80000,#e02020);color:#fff;border:none;border-radius:20px;
  padding:0 18px;font-size:13.5px;cursor:pointer;
}
.xiaohui-foot button:disabled{opacity:.5;cursor:not-allowed;}
.xiaohui-typing{color:#999;font-size:12.5px;padding:4px 2px;}
.xiaohui-quick{display:flex;flex-wrap:wrap;gap:6px;padding:8px 14px 0;background:#faf7f4;}
.xiaohui-quick span{
  font-size:11.5px;color:#c80000;border:1px solid #f0c8c0;background:#fff;border-radius:12px;
  padding:3px 10px;cursor:pointer;
}
.xiaohui-quick span:hover{background:#fff5f2;}